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Terms of Service


1. Introduction

Welcome to The Healthcare & Wellness Company. By accessing or using our website (www.thehwcompany.com), you agree to comply with and be bound by these Terms of Service. Please read them carefully before using the website. We reserve the right to modify, update, or amend these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.


2. Use of Website & Ownership of Rights

  • All content, including text, graphics, logos, images, and software, is the intellectual property of The Healthcare & Wellness Company and protected by applicable copyright, trademark, and other intellectual property laws.
  • You may access, view, and use the website for personal, non-commercial purposes only.
  • Unauthorized reproduction, distribution, modification, or use of content for commercial purposes without written permission is strictly prohibited.


3. Eligibility & User Obligations

  • You must be at least 18 years of age to access or use this website.
  • Minors under 18 may only use the website under parental or guardian supervision.
  • You agree to provide accurate, complete, and up-to-date information during registration and maintain the confidentiality of your account credentials.


4. Medical Disclaimer

  • The information on this website is for informational purposes only and does not constitute medical advice.
  • Product descriptions, benefits, and recommendations are based on general information and are not intended to diagnose, treat, cure, or prevent any medical condition.
  • Always consult a healthcare professional before using any products, especially if you have existing medical conditions or are on medication.


5. Product Information & Availability

  • We strive to ensure the accuracy of product information; however, we do not guarantee that all descriptions, pricing, or availability details are error-free.
  • Product availability is subject to stock levels and may change without prior notice.
  • We reserve the right to modify or discontinue products at any time without liability.


6. Pricing, Payment & Billing

  • All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless otherwise stated.
  • We accept credit/debit cards, UPI, net banking, and digital wallets.
  • Payment must be made at the time of order placement.
  • In case of billing errors, we reserve the right to correct the charges and issue an invoice accordingly.


7. Shipping & Delivery

  • We process and dispatch orders within the specified timeframe mentioned on the product page.
  • Delivery times may vary based on location, courier service, and external factors.hipping fees, if applicable, will be clearly mentioned at checkout.
  • Loss or damage during transit is covered by us if shipped through our partnered carriers.

8. Returns & Refunds

  • We offer 7 days return policy from the date of delivery for unused, unopened products in their original packaging.
  • Refunds will be processed after quality inspection of returned items.
  • Shipping charges are non-refundable unless the return is due to an error on our part.
  • For refund requests, contact us at customercare@thehwcompany.com


9. Privacy & Data Protection

  • We respect your privacy and are committed to protecting your personal information.
  • We collect and process data in accordance with our Privacy Policy, including name, contact details, and payment information.
  • Your data will not be shared with third parties without consent, except as required by law.


10. User Communications & Conduct

  • You agree not to post, upload, or distribute any inappropriate, illegal, or harmful content on the website.
  • Any attempt to disrupt the website’s functionality, gain unauthorized access, or engage in fraudulent activity is strictly prohibited.
  • We reserve the right to terminate your access if you violate these terms.


11. Intellectual Property & Restrictions

  • All trademarks, service marks, and logos displayed on the website are the exclusive property of The Healthcare & Wellness Company.
  • You may not use our trademarks, logos, or content for commercial purposes without prior written consent.
  • Unauthorized use of the website’s content or intellectual property may result in legal action.


12. Third-Party Links

  • Our website may contain links to third-party websites for additional information.
  • We are not responsible for the content, policies, or practices of these third-party sites.
  • Accessing third-party websites is at your own risk.


13. Limitation of Liability

  • The Healthcare & Wellness Company is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of this website.
  • We are not responsible for:
    • Errors, inaccuracies, or omissions on the website.
    • Delays or failures in delivery due to force majeure events.
    • Loss of data, profits, or business opportunities.


14. Governing Law & Jurisdiction

  • These Terms of Service are governed by and construed in accordance with the laws of India.
  • Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Bengaluru, India.


15. Contact Information

For any queries, concerns, or clarifications regarding these Terms of Service, contact us at:

  • Phone: 9008718102